OverviewThe Program Manager (PM) will provide executive-level leadership, direction, and oversight for the combined sustainment, enhancement, and modernization of the Air Force Recruiting Information Support System – Total Force (AFRISS-TF) and the Salesforce-based AFRISS Next-Generation (AFRISS-NG) recruiting platform. This role ensures seamless operational continuity across legacy and emerging platforms while driving innovation to support Air Force Recruiting Service (AFRS) strategic objectives.Key ResponsibilitiesProgram Leadership & OversightLead a multidisciplinary team of 30+ staff in the sustainment of AFRISS-TF and the development/enhancement of AFRISS-NG.Provide strategic direction, aligning program execution with AFRS goals and mission requirements.Manage contract deliverables, performance reporting, and stakeholder communications in compliance with DoD and Air Force standards.System Sustainment & TransitionEnsure uninterrupted operation and sustainment of AFRISS-TF, including system support, help desk services, incident management, and compliance with cybersecurity/ATO requirements.Oversee phased transition to AFRISS-NG, ensuring knowledge transfer, integration, and parallel operations until AFRISS-TF decommissioning.Development & ModernizationDirect the enhancement of AFRISS-NG Salesforce CRM capabilities (Service Cloud, Experience Cloud, Marketing Cloud, CRM Analytics, and related integrations).Ensure agile, scalable, and secure development practices, with emphasis on DoD IL4/FedRAMP compliance.Stakeholder Engagement & ReportingServe as the primary liaison with Air Force Recruiting Service leadership, program offices, and system users.Conduct weekly briefings, monthly maintenance reporting, and quarterly program management reviews.Drive process improvement initiatives, incorporating Lean/Agile practices to increase efficiency and user adoption.