DescriptionICF seeks an experienced Program Management Analyst who will directly support a federal cybersecurity client’s project management duties and strategic initiatives. The Program Management Analyst will be responsible for supporting and tracking projects related to the coordination of cybersecurity operations across the federal government. This includes developing project plans, tracking deliverables, coordinating with the client team, and briefing contract and client leadership on a regular basis.The position is a hybrid role and on-site work will be conducted in Arlington, VA.Key Responsibilities:
Serve as programmatic support to the client team to ensure tasks and projects are appropriately prioritized, tracked, and completed on time and at a high level of quality
Log and address internal requests and/or tasks
Monitor, triage, and address requests for information received from external and internal stakeholders
Support Project Management Review (PMR) meetings
Provide preparation, platform, and administrative support for events and meetings, including assisting in the capture of meeting minutes and action items
Recommend and develop process improvements and solutions for common programmatic and strategic tasks to increase efficiency of operations and reduce administrative burden
Support recurring (e.g., daily, weekly, monthly) reporting efforts, as well as the development of reporting and dashboard requirements, solutions, and automations
Key Requirements:
US Citizen with an active Public Trust clearance (required by federal contract); must be willing and able to obtain and maintain a high level clearance
Bachelor’s degree in a relevant field
3+ years of professional experience, preferably in supporting a federal government agency
Successful candidates will have:
Experience creating and maintaining effective task-tracking solutions and processes, to include triaging incoming tasks and identifying process improvements
Experience in developing and/or implementing knowledge management and ticketing solutions, with preference for experience with Jira, Confluence, SharePoint, and ServiceNow
Experience developing, maintaining, and optimizing key performance indicators, reports, dashboards, data visualizations, analytics, and other reporting solutions, with preference for experience with Excel, Power BI, Jira, and/or similar platforms
Experience setting up and supporting Microsoft Teams conferencing/events for large audiences
Working knowledge of project management concepts
Ability to learn and support administration of information-sharing platforms (e.g. Slack)
Experience in drafting or contributing to strategic documents, project artifacts, and leadership reports
Excellent oral and written communication skills, especially in everyday writing (e.g., email)
Ability to understand customer/partner needs and respond effectively, contextualizing and adjusting communications as appropriate to the needs, interests, and understanding of the recipient/audience
#indeed #clearanceWorking at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:$71,958.00 - $122,328.00Virginia Client Office (VA88)