Training and Development Coord

DetailsOpen Date 01/10/2024Requisition Number PRN37394BJob Title Training and Development CoordWorking Title Training and Development CoordJob Grade EFLSA Code ProfessionalPatient Sensitive Job Code? NoStandard Hours per Week 40Full Time or Part Time? Full TimeShift DayWork Schedule SummaryVP Area PresidentDepartment 01491 - Assoc. VP Research IntegrityLocation CampusCity Salt Lake City, UTType of Recruitment External PostingPay Rate Range $45,000 to $65,000Close DateOpen Until Filled YesJob SummaryThis is position is based in the Office of Research Education (REd) and support existing REd programming as we as new content for national audiences. Accordingly, there is exception growth potential for this position. At the University of Utah, REd leads the development and delivery of research education training for faculty, staff, and students. The individual hired for this position will manage and organize the registration and participation records for REd, coordinate class schedules, communicate with teachers and participants, as well as ensure timely compensation for instructors. This hire will work closely with the REd team to execute the day-to-day operations of programmatic activities.ResponsibilitiesResponsibilitiesThis position will be responsible for using Qualtrics, Canvas, and Catalog platforms to organize enrollment and participant data. This position will monitor and review the effectiveness of existing organizational structure and record keeping and implement changes needed to ensure a high level of professionalism and content delivery. Above all, this hire will work to ensure a streamlined and positive outcome for all REd instructors and participants.Essential Functions

Supports existing REd classes, workshops, and certificate programs. Hosts and facilitates REd classes as needed.

Manages REd email accounts and directs messages to the appropriate staff member.

Supports the development, distribution, and collection of surveys and evaluations materials to determine the success of REd classes and other activities.

Maintains high standards for record keeping and database management.

Works with IT and other support staff to resolve potential issues with class registration portal and fee collection software.

Works closely with REd and other institutional staff to ensure that payment and other financial records are organized.

Works to quickly to troubleshoot and resolve issues raised by participants or instructors in accessing Canvas, Zoom, or other class resources to achieve superior customer satisfaction.

Organize and enhance Canvas layout and class templates.

Compiles and organized records of instructor and participant data.

Supports effective management of online learning environments.

Collects, analyzes, and summarizes enrollment and/or participant data to determine the efficacy and reach of marketing strategies.

Minimum QualificationsBachelor’s degree in Communications, Computer Science, Education, Linguistics, Data Science, Human Resource Management, or related area plus two years of training experience or equivalency (one year of education can be substituted for two years of related work experience). Supervisory, project management and training development skills required. Demonstrated human relations and effective communication skills also required. Master’s degree in a related area is preferred.Preferences

A background with remote learning and/ or online education

Software and/or computer competency in learning management systems, such as Canvas

Familiarity with, or strong interest, in platforms such as Catalog, Qualtrics, and Zoom

Excellent organizational, writing, critical thinking, and communication skills

Master’s degree is preferred

Experience with spreadsheets and databases

Experience developing, conducting, and/or facilitating education and training programs for at least two years

Someone who is innovative and able to create sustainable connections within the University and national higher ed institutions

Strong customer relation skills

Experience with HTML or other web protocols is desired but not required.

Type Benefited StaffSpecial Instructions SummaryAdditional InformationThe University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/Online reports may be submitted at oeo.utah.eduhttps://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.