The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Pay Range: $28.79 - $43.22If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Essential Functions and Responsibilities:
Acts as a steward for carrying out WGU's mission and strategic vision by demonstrating effective and consistent commitment to learner-cantered, competency-based educational support.
May support in monitoring the course progress of an assigned group of learners in their course(s) and proactively offer support at key points of the student journey.
Provides expertise in assigned content area and maintains current knowledge in their field.
Interacts with students over the phone and on webcam.
Fosters student learning through innovative, effective teaching practices.
Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.
Offers timely support and outreach to students, including meeting service level agreements as outlined by their department.
Uses technology-based teaching and communication platforms to aid students in the development of competencies.
Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
Participates in all required training activities.
Responds with urgency to changing requirements, priorities, and short deadlines.
Consistently exhibits WGU Leadership Principles.
Performs other related duties as assigned.
Knowledge, Skill and Abilities:
Demonstrated ability to customize instructional support for learners with a variety of needs and educational backgrounds.
Must demonstrate technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.
Extraordinary customer service orientation.
Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
Well organized - conscientious and thorough with detail.
Ability to use data to make decisions.
Strong understanding, acceptance, adherence and promotion of the tenets of competency-based education in the WGU model.
Presentation skills
Competencies:
Organizational or Student Impact:
Accountable for decisions that impact individual students.
Creates For full info follow application link.Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classificati
on protected by federal, state or local law.