OverviewThe Pre-Sales Staff Engineer is responsible for partnering with the Mid-Market Sales Teams in the pre-sales environment to help gain the understanding of the business owner’s needs and provide any technical demonstration to advance the sales process. This individual will be tightly coupled with the Mid-Market Sales Teams to equip, support, recommend and position the value around the QuickBooks Digital Ecosystem of products. This is a critical role in service to Intuit’s Big Bet #5…Disrupting the Small Business Mid-Market. This role will report to the Manager of the Sales Solutions Team, which is dedicated to driving revenue, accelerating product knowledge, proactively addressing sales learning needs and providing product feedback across the organization. What you'll bring
At least 3+ years of quota carrying software or technology sales experience in a pre-sales environment supporting the sales cycles
Strong understanding of SaaS with a proven track record of sales success. General knowledge of the complexities of a mid-market business is a plus
Deep technical acumen with the ability to build and test the QuickBooks API, in order to speak to the current SaaS technology capabilities and demonstrate the capabilities of the QuickBooks Digital Ecosystem
Ability to understand the entire Intuit portfolio to include but not limited to QBO, QBOAV, QBES, Payroll, Time, Payments, and industry apps used by mid-market companies
Demonstrate leadership across a team of various stakeholders (Sales Team Leaders, Product Marketing, Product Leadership, and 3rd Party Solution Providers)
Consultative and empathetic approach to translating features and benefits to customer centric value
Understanding of accounting workflows such as Generally Accepted Accounting Principles (GAAP) is a plus
Proactive, Self-managed, and Team-player
Bachelor’s degree or MBA preferred
Skills:
Influential
Be able to challenge the status quo
Educate the customers and employees on products and the latest trends within the industry
Ability to influence and overcome objections
Ability to present and influence larger groups at executive, operational and technical level. Technical Aptitude
Industry relevant experience, strong technical knowledge - aptitude
Expert level product knowledge and ability to position the QB ecosystem
Quick understanding of customer processes and workflows and ability to correlate the technology within
Boundaryless Communication/Process
Work cross-functionally with product, marketing and analytics to convey requirements
Strong written and verbal communicator and comfortable with video presentations
Cross-functional champion for the sales teams
Tactful at cutting through the noise to bubble up key themes and insights
Identify key gaps in consultant and/or offerings using data and metrics and observations across team/individual and business
Sales Acumen
Ability to stay curious about a customer’s needs and use-case
Ability to establish industry specific credibility/ability to correlate the portfolio technology to customer business value
Personalize demos to meet the needs of the customers and advance the opportunity to close in partnership with the sales teams.
Values:
Courage
We are bold and fearless in how we think and act
We relentlessly hold a high bar for performance
We value speed, a bias for learning and action
Stronger Together
We champion diversity, inclusion, and a respectful environment
We thrive on diverse voices to challenge and inform decisions
We deliver exceptional results so others can count on us
How you will lead
Architect complex value propositions leveraging total portfolio, key partners and internal resources in context of the customer’s industry
Concentrated focus on driving higher Average Revenue Per Customer through cross-sell/upsell leveraging custom demonstrations, sales plays and webinars
Participate in demand generation activities: marketing and regional events, to include presentations to large groups, external and internal to Intuit
Cross-team pre-sales engagement: elevate total team approach in driving Intuit online ecosystem with complementary 3rd party application providers
Partner with managers and leaders in order to identify learning opportunities and contribute to workshops to increase product knowledge and sales acumen
Monitor internal communications channels in order to provide real-time product insights to the sales team
Superior solution scoping abilities, using our existing solution and influencing new product development
Capture, analyze and evaluate data from the voice of the customer and voice of the employee in order to identify product gaps and training opportunities for the sales teams
Develop and implement strategies, tools and resources to empower the sales teams, ensure a deep understanding of our products and services and their related value
Role model Intuit’s Values and foster an Inclusive Environment
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.