Proficient Computer Skills:
o Microsoft Office Suite (Word, Excel, PowerPoint, Outlook): This is often a fundamental requirement.
o Data entry and management.
o Experience with office equipment (printers, scanners, fax machines).
o Familiarity with cloud-based platforms (Google Workspace, etc.).
o Potentially, experience with specific industry software (Quick books)
Strong Typing and Transcription Skills: Accuracy and speed are crucial.
Record Keeping and Filing: Organizing and maintaining both physical and digital files.
Scheduling and Calendar Management: Coordinating appointments, meetings, and travel arrangements.
Bookkeeping Basics: (In some cases) managing expenses, invoices, and basic financial records.
Phone Etiquette and Communication: Handling calls professionally and efficiently.
Mail and Correspondence Management: Processing incoming and outgoing mail, emails, and faxes.
Bilingual English and Spanish
Soft Skills (Interpersonal Skills):
Excellent Communication Skills: Both written and verbal.
Strong Organizational Skills: Ability to prioritize tasks and manage time effectively.
Attention to Detail: Accuracy is essential in administrative work.
Problem-Solving Skills: Ability to identify and resolve issues independently.
Customer Service Skills: Providing a positive and helpful experience to clients and colleagues.
Discretion and Confidentiality: Handling sensitive information with professionalism.
Adaptability and Flexibility: Ability to adjust to changing priorities and handle multiple tasks.
Initiative and Proactiveness: Taking ownership of tasks and anticipating needs.
Teamwork: Collaborating effectively with others.
Time Management: being able to meet deadlines.
Education and Experience:
High school diploma or equivalent is typically required.
Administration or a related field may be preferred.
Previous administrative experience is often required, with the level of experience varying depending on the position.