Job Family: ManufacturingReq ID: 418744We live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We trust and empower our leaders to act as owners, direct their teams, and innovate to succeed. We communicate openly and honestly to learn from our failures and celebrate our successes. We recognize individual and team achievements frequently. We invest in our team members, offering a wide variety of internal and external development opportunities.We are seeking a highly motivated and technically skilled IT professional to join our team as an IT Support Professional. This position is based in Grand Prarie,Texas. This role is vital in ensuring all IT devices, including PCs and printers, are operational, up-to-date, and optimized to support the seamless operations of our manufacturing site. The successful candidate will provide daily on-site IT support and play a crucial role in maintaining and enhancing our technology infrastructure.You will make an impact by:
Diagnose and resolve hardware and software issues, minimizing downtime for manufacturing operations
Implement proactive measures to prevent potential IT-related disruptions and address emerging concerns
Ensure all devices are running the latest and secure software versions and operating system updates
Coordinate and oversee software installations, updates, and patches, ensuring compliance with organizational policies and licensing agreements
Monitor and maintain network connectivity and resolve any connectivity issues that may arise within the manufacturing site
Collaborate with network administrators to network-related problems and implement necessary enhancements.
Provide server administration for 1 print server and several production and development servers
Manage Windows/Server OS upgrades, network hardware and server replacements and changes to domain and file sharing
Provide frontline support to manufacturing site employees, assisting with IT-related queries and technical issues as first point of contact
Conduct training sessions to educate employees managing production devices
Maintain an accurate inventory of all IT hardware and accessories
Collaborate with procurement teams to ensure timely acquisition and replacement of IT equipment
Implement and enforce security protocols to ensure compliance
Work closely with the information and cyber security teams to take appropriate actions to mitigate risks
Maintain comprehensive and up-to-date documentation of IT-related processes, procedures and incident reports.
You’ll win us over by having the following qualifications:
You'll win us over by having the following qualifications:Basic Qualifications:
High School Diploma or GED equivalency at minimum
3-5 years’ experience with desktop support in a Microsoft environment
Working knowledge of TCP/IP (IP addressing, subnets, default gateway)
Strong knowledge of hardware and software troubleshooting and maintenance
Beginner knowledge of Microsoft Azure in a Large Enterprise Environment
Proficient with Microsoft Office applications (Word, Excel, Visio, Power Point)
Experience supporting PC’s running a Microsoft operating system
Experience working with Active Directory
Beginner to Intermediate knowledge of Zebra Label Printers
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
Preferred Qualifications:
Microsoft Modern Desktop Administrator
CompTIA IT Fundamentals
CompTIA A+ Familiarity with ITSM and ITIL V4
You’ll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $65,240 - $111,840. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Create a better #TomorrowWithUsAbout Siemens:We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.Siemens Corporation is a U.S. subsidiary of Siemens AG, a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group USA generated revenue of $19.9 billion and employs approximately 45,000 people serving customers in all 50 states and Puerto Rico.Our Commitment to Diversity, Equity, and Inclusion:We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate.#LI-VC1 #On-Site #siemenstradesperson #SiemensMFGcareer #MFGGrandPrairieTX #MFGTXEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .