Join a Team That Keeps the City Moving!
Lone Star City Towing is seeking a dependable, motivated, and customer-oriented Office Assistant to join our team. As a vital part of our operation, the dispatcher serves as the communication link between customers in need and our tow truck drivers out in the field. If you're someone who thrives in a fast-paced environment, enjoys helping others, and has strong organizational skills we want to hear from you.
What You'll Be Doing:
-Handle Incoming Calls: Answer phone calls from customers who need roadside assistance, towing, or other services. Your voice will often be the first impression of our company, kindness and professionalism are key.
-Coordinate and Dispatch Drivers: Use communication tools to assign jobs to drivers efficiently, based on location, urgency, and availability.
-Maintain Logs and Records: Accurately document call details, dispatch information, and service reports in our system.
-Customer Support: Provide clear information about wait times, service procedures, and company policies. Keep customers informed and reassured throughout the process.
-Monitor Fleet: Keep track of driver locations and job statuses to ensure timely service and optimized routes.
-Multitask Under Pressure: Prioritize calls and manage multiple service requests while staying calm and collected.
Your Schedule:
-Work Days: Monday thru Friday
-Time: 8:00 AM - 5:00 PM (with a 1-hour lunch break each day)
-Days Off: Saturday and Sunday
What We're Looking For:
-Strong communication and interpersonal skills.
-A friendly and positive attitude, especially when dealing with customers in stressful situations.
-Basic computer and phone system knowledge.
-Ability to multitask and stay organized in a busy environment.
-Reliability and punctuality, our team and our customers depend on you.
-Previous experience in dispatch, customer service, or emergency response is a plus, but not required.
-Must be at least 18 years old with a high school diploma or equivalent
What We Offer:
-Weekly salary of $400, paid reliably and on time.
-Supportive, team-oriented work environment.
-Opportunities for growth and advancement within the company.
-The chance to make a real difference by helping people when they need it most.
Ready to Apply?
-If you're ready to join a hardworking team that takes pride in helping the community, Lone Star City Towing is the place for you. We're more than just a towing company, we're a lifeline for people in tough moments, and our dispatchers make that possible everyday.
To apply, please send your resume or contact information to email provided. Or apply in person at 261 E Vinton Rd, Anthony, Tx 79821
We look forward to hearing from you