Job description
About us
At AGMS, we're not just another tech startup – a trailblazer in innovation dedicated to shaping the industry's future. Join us in revolutionizing how people interact with technology and be a part of something extraordinary! We care about each of our clients and the success of their business, positively impacting communities worldwide.
Are you ready to kickstart your career in the dynamic tech world while making a real impact? Look no further! AGMS is seeking enthusiastic, self-motivated individuals to join our Technical Support Team. If you have an entrepreneurial spirit and are passionate about technology, please send a personal introduction with your resume.
Position: Technical Support Agent (Entry Level)
Location: Denton, Texas (Hybrid)
Salary: $17+/hour min
Why You'll Love Working With Us:
Dynamic Environment: Say goodbye to monotony! Every day at AGMS brings new challenges and opportunities for growth.
Cutting-Edge Tech: Get hands-on experience with the latest and greatest in technology as you support our innovative products and services.
Supportive Team: Join a team of like-minded individuals who are passionate about what they do and are always ready to lend a helping hand.
Room for Growth: Your career path is yours to shape! We provide ample opportunities for advancement and professional development.
Responsibilities:
Be the Hero: Provide top-notch technical support to our valued customers, guiding them through any issues they may encounter.
Problem-Solving Pro: Put your analytical skills to the test as you troubleshoot and resolve technical issues with ease.
Customer Champion: Delight our customers with exceptional service, leaving a lasting impression with every interaction.
Team Player: Collaborate with colleagues across departments to ensure swift resolution of customer inquiries.
Requirements:
Tech Enthusiast: A passion for technology is a must – whether you're a seasoned pro or just starting out!
People Person: Stellar communication skills and a knack for building rapport with customers.
Quick Thinker: Thrive in a fast-paced environment and excel at thinking on your feet.
Detail-Oriented: Sweat the small stuff – attention to detail is key!
Previous experience in customer service or tech support is a plus but not required.
Bilingual: Español
Benefits That Make a Difference:
Competitive Compensation: Enjoy a competitive hourly wage of $17+/hour.
Comprehensive Benefits: Stay healthy and happy with medical, dental, and vision coverage.
Career Development: Grow your skills and advance your career with ongoing training and development opportunities.
Fun and Inclusive Culture: Be part of a diverse and inclusive workplace where your unique talents are celebrated.
Ready to embark on an exciting new journey with us? Don't miss out on this incredible opportunity – apply now and let's shape the future of tech together! Submit your resume and tell us why you're the perfect fit for our team. We can't wait to meet you!
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
Schedule:
8-hour shift
Monday to Friday
Language:
Spanish (Required)
Work Location: Hybrid remote in Frisco, TX 75036