Job Description:This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.Responsible for managing and leading complex internal employee communications and the development and design of highly complex external Public Relations (PR) communications programs. This job title is used exclusively for employees that roll up into the Corporate Communications business unit.What you’ll do:
Develop, manage, and execute tactical internal communications that are specifically focused on and customized for our frontline workforce.
Write and oversee the publication of multiple types of media for the purpose of reaching our frontline employees, including articles, videos, microsites, banner ads, newsletters, brochures, social media content, and other materials.
Coordinate with key communicators on our frontline teams at all levels, planning and strategizing communications to reach our frontline employees through the channels they most prefer.
Leverage metrics, research, focus groups, and survey feedback to better inform our frontline communications strategy and tactics.
Directly interact with key stakeholders across our retail, care, field services, and enterprise organizations to uncover best practices and preferences that we can apply to our frontline communications approach.
May provide frontline-related messaging to support events, including video scripts, talking points, or background materials.
Maintain a high-level understanding of industry trends affecting the company, often with a frontline lens, and make appropriate recommendations regarding communication strategy surrounding them.
As directed, manage special projects as the subject matter expert in support of the broader team.
What you’ll bring:
5-8 years of experience in a communications-related field preferred.
Must be willing to come into the Dallas headquarters five days a week.
Must have several years of experience in internal communications at a Fortune 100 company, showing increasing responsibilities throughout their career journey.
Must have experience communicating to large, spread-out, frontline workforces—preferably with organizations represented by a union.
Must have strong relationship-building skills, with not only senior leaders but also with frontline supervisors and their support organizations.
Must have strong writing skills—with examples to show.
Must have excellent project management skills.
Must have the ability to collaborate with peers/colleagues/subject matter experts on a variety of topics.
Must be a self-starter and want to be a constant “learner.”
Must have experience making data-driven decisions when evaluating communications effectiveness.
Must have experience trying different tactics to reach different segments of the employee population.
Presentation skills preferred.
Experience managing a communications plan, from ideation to execution, is needed in this role.
Education: Bachelor of Arts degree or Bachelor of Science degree or equivalent combination of education and experience, preferably in a Communications discipline.Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.Supervisor: NoOur Lead Manager Communications & PR, earn between $105,600 - $158,400. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond—making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.Ready to close the deal on a career with AT&T? Apply today.#LI-ONSITEWeekly Hours:40Time Type:RegularLocation:Dallas, TexasSalary Range:$105,600.00 - $158,400.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local lawsWe expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status