Description Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. POSITION: DESKTOP SUPPORTLOCATION: DALLASDURATION: 6 MONTH CONTRACT RATE: $27-$32/hrRESPONSIBILITIES
Provides end user support to internal staff in multiple location
resolving hardware and software problems
Install, configure, and troubleshoot software applications,
operating systems, and drivers on various devices
Manage Office 365 accounts, troubleshoot email and collaboration
tool issues,
Perform regular system updates, patches, and antivirus scans to
ensure security and performance
Requirements
REQUIREMENTS
Proven experience as a Desktop Support Technician or in a similar technical support role
Office 365 administration and troubleshooting.
Operating systems (Windows, macOS) and software applications.
Strong proficiency in setting up and imaging desktops, laptops, printers, VoIP phones
Active Directory
Hardware troubleshooting
InTune
Technology Doesn't Change the World, People Do.®
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