Job Description:
Sphirea Plus is seeking a dedicated and personable Client Relationship Representative to manage and nurture client accounts. This role is essential in building long-term relationships, ensuring client satisfaction, and identifying opportunities for business growth. The ideal candidate will be proactive, professional, and skilled in client communication.Responsibilities:Serve as the primary point of contact for assigned clientsBuild and maintain strong, long-term relationships with clientsUnderstand client needs and provide timely and effective solutionsCollaborate with internal departments to ensure client satisfactionPrepare reports on client interactions, feedback, and concernsIdentify opportunities for upselling or cross-selling servicesResolve any issues or conflicts efficiently and professionallyParticipate in client meetings and review sessions as needed