Client Service Associate

Job DescriptionWe are seeking a motivated and detail-oriented Client Service Associate to join our Dallas team. This position serves as a vital connection between our company and clients, ensuring a seamless customer experience through excellent communication, problem-solving, and follow-through.ResponsibilitiesAct as the first point of contact for client inquiries, both in person and via phone/emailManage client accounts, ensuring their needs and expectations are consistently metCoordinate with internal teams to ensure timely and accurate delivery of servicesResolve issues promptly and professionally to maintain client satisfactionMaintain detailed records of client interactions and transactionsAssist in order processing and tracking, including handling special requestsContribute to improving client service processes and customer experience