Vacancy caducado!
When you join New York Life, you're joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
The Insurance Solutions organization is seeking a highly talented, driven insurance professional to join our dynamic, high-performing and business-facing team focused on modernizing, supporting, and transforming our capabilities that support our Foundational Business insurance product lines. The Business Analyst's primary role will be as a business process and systems analyst, documenting and gathering requirements from business areas (i.e. Sales, Actuarial, Operations), yet also act as a relationship manager, partnering with internal technology teams, third-party administrators (TPAs) and third-party technology vendors to build insurance solutions for our business. The ideal candidate should have 5+ years' experience supporting insurance projects and must be skilled in communicating across workstreams, project teams, functional teams, and up to program leaders. The Business Analyst is a critical role in our organization supporting the full lifecycle of insurance processing, from client prospecting to claims administration. This position will challenge your strategic, analytic, and team-building skills, and requires perseverance to overcome challenges in delivery of complex solutions. It is an excellent opportunity for a highly competent, results-driven, "team-first" professional to join an organization responsible for continuous transformation and innovation. This position will work as a member of the Insurance Solutions organization and will report to the Illustrations platform delivery manager. Primary responsibilities:- Owns requirement generation and documentation for assignments ranging from strategic projects to minor tactical enhancements.
- Coordinate and facilitate meetings to conduct analysis and document business processes, workflow and requirements. Solicit business and system requirements using walk-through, document analysis, use case scenarios, business analysis, task and workflow analysis
- Understand the success criteria defined by the business or recognize when the business lacks a clear vision of success criteria. Ensure alignment is achieved for success criteria and continually validate scope and requirements against the agreed upon objectives.
- As needed, translate business requirements from product and business areas into functional requirements, non-functional requirements, data requirements, and reporting requirements , that can be consumed by either a technology vendor, a TPAs or internal technology teams
- Work with our business and technical partners to achieve an efficient and effective solution with holistic view across internal and external systems
- Provide guidance to User Acceptance Testing teams to ensure optimal test coverage (relying on own knowledge, as well as facilitating conversations with SMEs.
- Support business and technology teams to ensure key deliverables are met in an accurate timely manner
- Participate in QA and User Acceptance testing of the delivered system functionality as needed
- Provide ongoing production support to end-users and track items through completion
- Assist in grooming a backlog of requirements and open production defects with product owners along with providing input into the appropriate prioritization
- Bachelor's degree or equivalent experience in related field
- 5+ years' relevant experience, within the area of insurance (Long-term Care, Individual Disability Income, Life Insurance, etc.). Relevant financial services experience will be considered.
- Excellent analytical skills to examine and evaluate a variety of systems for requirements where documentation is unavailable
- Strong, practical knowledge of Long-term Care, Individual Disability Income, or life insurance mechanics.
- Working knowledge of compliance regulation applicable to insurance products
- Working knowledge of risk management applicable to insurance products
- Ability to clearly communicate with software users/SMEs and development vendors
- Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Teams)
- Strong excel and spreadsheet skills; understanding formulas/calcs. VB/macro experience is a plus.
- Strong writing and verbal skills for recording issues, and creating requirement documentation
- Strong interpersonal skills including the ability to collaborate effectively
- Knowledge of SDLC including the end-to-end technology delivery process is a plus
- Passionate about process improvement and proven ability to creatively solve problems
- Ability to research, make inquiries & follow a line of investigation to solve issues and document results
- Active and attentive listening skills
- Ability to function independently with limited direction
- Ability to deal with ambiguity
- Ability to work in a fast-paced dynamic environment and manage through tight timeframes for delivery of work
Vacancy caducado!