GBME.LLC is looking for a highly motivated and experienced Assistant Manager to join our team in Austin! Our company takes great value in individuals looking to strengthen their skills, and we provide the support and resources to excel in their career.
The ideal candidate for this position is enthusiastic and ready to interact with prospects and residents on a daily basis, being able to communicate clearly and assist in resolving issues.
After a 90-day probationary period, GBME.LLC offers comprehensive compensation and benefits packages (PTO, health, dental, and vision insurance plans, etc.), on-going training, and plenty of growth opportunities
Applicant Requirements:
o Assist Property Manager with reviewing financial reports, preparing files for audit, and analyzing leasing performance data
o Collect and process rent payments, deliver required notices, and process move out final account statements
o Greet prospects and qualify by covering all criteria
o Demonstrate community and apply product knowledge to clients’ needs by communicating the features and benefits; ability to close the sale
o Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
o Collect and process applications for approvals. Prepare leasing documentation and complete move-in procedures
o Ensure apartment is ready for resident to move-in on agreed date
o Oversee resident retention, including renewal processing and scheduling resident events
o Participate in outreach marketing activities on a regular basis to generate prospective residents
o Conduct market surveys and shop competitive communities, conduct market Research on construction, lease-ups, employers and marketing efforts of comp
o Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
Job Requirements:
o High School Diploma or equivalent required; some college preferred
o One (1) year in previous leasing experience required
o Must possess excellent communication skills and attention to detail, as well as sales ability
o Must possess a positive attitude and the ability to maintain a friendly and professional demeanor under all circumstances
o Ability to work a flexible schedule, including evenings and weekends
o Fair Housing Certification, willingness to obtain prior to interacting with prospective residents
o Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem
o Valid Driver's License
o Must be proficient in speaking, reading, and writing in English
o AMSI property management software experience preferred
o Bi-lingual is a plus