Manager, Middle Office Operations, Fund Reconciliation

Management of a team of 5 to 10 people that will operate & oversee reconciliation technology to deliver a full reconciled gross NAV.Recruitment & ongoing management of staff.Play a lead role in onboarding new business into the team.Delivery periodic KPI reporting.Ensure client SLA’s are strictly adhered to.Develop and maintain relationships with client service teams & hedge fund clients.Ownership, management and resolution of all client & internal client queries.Initiate frequent, proactive communication with internal clients to verify levels of satisfaction and demonstrate proactive service.Ensure all professional relationships internal and external are maintained at the highest level.Awareness of the needs of clients and an ability to deliver an excellent client service.An analytical mind and a willingness to embrace new technologies to identify new solutions & inefficient processes.Excellent communication and interpersonal skills.Strong knowledge of financial products such as equities, bonds, forwards, futures, options and OTC products essential.Proven investigative, analytical and problem solving skills.Well organized with strong time management skills.