Details
Department: Internal Functional Communications
Schedule: Full Time/8-Hour Day Shift, Monday-Friday
Location: Remote with less than 10% travel - Living in one of our key markets is strongly preferred - This includes the St. Louis area, Nashville, Indianapolis, Chicago, or Austin
BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your communityPlease note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.ResponsibilitiesAs the Experience Communications Specialist, you will join a team to develop and implement internal communications that strengthen Ascension’s culture, associate experience and consumer experience.Responsibilities:
Implement strategic and measurable internal communications plans for CX and AX teams, focused on associate engagement
Build relationships with internal stakeholders as trusted communications partner and advisor
Provide internal communications counsel and support to Ascension’s leaders
Combine strategic thinking and big-picture perspective with attention to detail, clarity and focus
Become well-versed in ongoing campaigns for CX and AX - represent team in meetings and understand approval and routing process for communications
In collaboration with the Sr. Director and Manager - Experience Communications, develop internal communications content, campaigns and events that support our operational objectives and our internal brand
Source and interpret data insights from Channels team to provide communications results to stakeholders
Manage reviews and distribution of system-wide communications
Lead copy or link updates on intranet pages relevant to AX and CX stakeholders.
Proactively identify trends, risks, challenges and solutions to process adoption, and lead and support change communication efforts
Ensure that communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
Maintain flexible availability and responsiveness both during and outside of normal work hours as necessary
Complexity of Work:
Requires excellent writing and project management skills, as well as critical thinking, strategic counseling and decisive judgment. Ideally the candidate will also have a knowledge of the evolving healthcare market, Ascension’s history and current initiatives, and communications practices and standards. Must be able to work in a high-performance, fast-paced, remote-first environment
#marketingcommunicationsRequirementsEducation:
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
Additional PreferencesEducation:
Bachelor's degree. 5 years in an internal communications role, ideally with experience working in a healthcare provider system or similar services organization.
Work Experience:
Experience executing communications plans and campaigns
Experience with executive communications and counsel
Ability to time manage and prioritize tasks based on shifting needs
Ability to write and edit engaging and visually appealing change communications
Adept at the rapid development of content in support of organizational communications needs
Experience working against clearly outlined KPIs and supporting the reporting of results to multiple teams
Positive outlook and strong collaboration skills with other team members
Journalism, public relations or communications degree preferred
Why Join Our TeamAscension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.Equal Employment Opportunity EmployerAscension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRightsSp1020.pdf) poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.E-Verify StatementThis employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)