Description You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This Customer Service Representative opportunity is located in Memphis, Tennessee, and is a long-term contract / temporary to hire engagement. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.Your responsibilities
Provide accurate, friendly customer service in a timely fashion
Manage incoming telephone calls
Field and send out send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Proficiency with Microsoft Office applications
Strong problem-solving skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Ability to interact effectively with internal and external partners and clients/customers
Call Center Customer Service experience desired
Command of claims processing
Excellent verbal, written, and social communication skills
Proven computer skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
Customer service and office administrative skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .