The Tennessee College of Applied Technology - Dickson is accepting applications for the full-time position of Academic/Student Support Associate 3 for the Dickson Campus.MINIMUM REQUIREMENTS
High school diploma or equivalent required; technical diploma in occupational area preferred.
Minimum of one year of full-time experience in an office environment within the last five (5) years preferred; customer service experience preferred.
Must possess the communication skills necessary to effectively interact with the public and employees at all levels.
Intermediate computer skills with knowledge of MS Office applications.
Ability to tactfully communicate with the public and employees at all levels.
Ability to maintain confidentiality.
Ability to work as part of a team in a fast-paced office environment.
Ability to organize and prioritize multiple projects at once with minimal direct supervision.
Knowledge of general financial aid information preferred.
GENERAL DUTIES:The Academic/Student Support Associate 3 will primarily be responsible for assisting the K-12 Pathways Coordinator with various tasks related to dual enrollment students and serve as the main receptionist for the Student Services department.The majority of the work performed relating to dual enrollment includes, but is not limited to: assisting with collecting, organizing, filing and checking dual enrollment paperwork; entering and verifying student data in an internet-based information management system; entering attendance and grades for dual enrollment students, and other duties as assigned. As the main receptionist, duties will include, but are not limited to: providing general guidance to current and prospective students about admissions, registration, and all programs offered; applying for various types of financial aid/scholarships and submitting required documents; answering general financial aid questions, and routing calls to the correct department. This position may also assist with other Student Services functions if time allows.Scheduled work hours are Monday through Friday from 7:30 a.m. to 4:00 p.m. This position reports to the K-12 Pathways Coordinator. This is not a remote work position.SALARY:$27,891-$34,863 annual salary ($14.30-$17.88 per hour).Commensurate with Tennessee Colleges of Applied Technology salary guidelines, directly related experience and education.APPLICATION SUBMISSION and REVIEW:Complete application and submit resume at:Apply Now - Academic/Student Support Assoc. 3 Dickson.Review of rsums with completed employment application will begin immediately and continue until position is filled. Applications received by June 16, 2024, will be assured full consideration.Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.EMPLOYMENT DOCUMENTS:Current federal law requires identification and eligibility verification prior to employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. A criminal/financial background check will be required for applicant selected.TCAT Dickson does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by the Tennessee Board of Regents policies with respect to employment, programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Levi Mayer, Vice President of Academics and Compliance,[email protected], 740 Hwy 46 S, Dickson, TN 37055, 615-441-6220. The TCAT Dickson policy on nondiscrimination can be found athttps://www.tcatdickson.edu/about/non-discrimination-statement. 6/7/24EEO/AA/Title IX/Title VI/ADA Employer