Account Manager - (Hybrid AM/AE)

We are seeking a dynamic Account Manager (Hybrid AM/AE) to join our team in Australia.In this role, you will be responsible for managing existing client relationships while also actively pursuing new business opportunities. As a hybrid Account Manager and Account Executive, you will play a crucial role in driving revenue growth and ensuring client satisfaction.This role is ideal for someone who excels at nurturing and growing client relationships. As a key point of contact for our clients, you’ll play a strategic role in driving long-term partnerships and sustainable revenue growth.Key ResponsibilitiesBuild and maintain strong, trust-based relationships with key clients, ensuring high levels of satisfaction and engagement.Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.Collaborate closely with product, marketing, and support teams to tailor solutions to client needs.Lead strategic account planning, including quarterly business reviews and renewal strategies.Negotiate contracts and renewals with a focus on value creation and long-term success.Monitor account health and proactively address any issues or risks.Track account performance, client feedback, and usage metrics to inform strategies.Stay current on industry trends, client business challenges, and competitive landscape.Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios.