Customer Support Consultant - 2.30pm - 11:00pm

The Customer Support Consultant position entails answering real-time inbound customer enquiries via phone, email, and live chat to provide exceptional customer service, with a focus on meeting weekly service and sales KPIs.Wow our customers with exceptional knowledge of products and services. Make every interaction memorable.Smash weekly goals by hitting KPIs like a pro; calls, chats, revenue and customer satisfaction so you can get those well-deserved bonuses. Handle escalations like a pro, directing them to the very best solutions.Be the bridge between customers and manufacturers, building meaningful relationships from every angle. Elevate your skills with daily training, master product knowledge, and streamline processes.