Marketing Traffic Manager

Are you a master multitasker with a knack for keeping campaigns running like a well-oiled machine? iKhokha is on a hunt for a Marketing Traffic Manager to join our tribe! If you thrive in fast-paced environments and love bridging creative ideas with strategic execution, we want you on board to help us build the future of fintech! So, what will you do?  You will be  a servant-leader and natural facilitator for the Marketing Agile Teams.  Facilitate, oversee and manage delivery of cross-functional teams within the agile marketing framework at iKhokha.  You’ll be  responsible for making sure teams live by the values and practices of the Scrum/Kanban methodologies, which includes relevant coaching and guidance within the teams and with those who interact with the team. In addition to the above, the following experience and business understanding will make you a frontrunner for the role: Guide the team and the organisation on how to use Agile/Scrum practices and values to improve customer service and user experience. Responsible for facilitating the adoption, implementation and sustainability of agile principles, processes, and practices; By supporting and coaching product owners, scrum teams and other interested stakeholders and integrating agile principles into team practices and work products. Instruct and model core agile principles of collaboration, prioritisation and team accountability, and visibility; ensure the consistent application of scrum methodologies across the organisation. Team Formation: Build a safe and trusting environment where conflict can be managed in a healthy way without fear of blame Facilitate and improve communication, collaboration, decision making and conflict resolution Facilitation and/or oversight of Scrum ceremonies (Daily stand-ups, Sprint Planning, Sprint Review, Retrospectives and Backlog Refinement) Guide team in establishing normalised estimations and help them base sprint commitments on average velocity. Support the HOM/CD, Team Leads and Stakeholders in assessment, prioritisation and backlog grooming and management.  Coaches the team on self-organisation to fill the intentional gaps left in Agile/Scrum frameworks and increase accountability in the team.  Providing all support to the team using a servant leadership style wherever possible leading by example. Drive Marketing Delivery: Facilitate getting the work done without coercion, assigning, or dictating the work ensuring that the team maintains focus on quality and continuous delivery. Ensure visibility of impediments/blocks, facilitate removal of impediments and communicate and/or initiate trade off discussions if required. Help teams and individuals clarify tasks / objectives and actions to achieve them. Assist with internal and external communication, improving transparency, and radiating information. Support Marketing Leads in prioritising the backlog regularly, making sure the highest valued items are being worked on each sprint. Support the Marketing and Team Leads in tracking changes to scope and their communicate of these changes to relevant stakeholders. Support the Marketing Leads, stakeholders and team in production planning and preparation. Generate and maintain team metrics, keeping track of and communicating teams’ sprint scope (based on average velocity), commitments and priorities. Assisting teams in alleviating any blocks of impediments, escalating if required, and managing and/or communicating any resulting trade-offs.  Closely communicating and collaborating with Marketing Leads, stakeholders and teams to support and assist in facilitating the full project workflow and production cycle.