Senior Service Specialist - Compliance Communications

Join An Award-Winning Superannuation Fund Provider Transactional & Compliance Communications Focus Meeting Regulatory Standards Superannuation or Financial Service Industry Sector Experience RequiredSydney Located Hybrid Working - Blend of Sydney CBD Office / Home Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.The purpose of the Senior Service Specialist - Compliance Communications is to collaborate with Partners and internal teams to ensure that all transactional and compliance communications to Members and Employers meet regulatory standards, reflect our tone of voice, and support our business strategy. This role also proactively manages change, resolves issues, and oversees ad-hoc compliance mailings to ensure robust, Super Simple communication processes. Key Accountabilities/Responsibilities Shape team vision and objectives with your manager; communicate priorities and milestones to stakeholders.Monitor industry trends and drive innovative, cost-effective communication strategies.Support team development, training, and succession planning.Oversee end-to-end transactional correspondence across all channels, ensuring alignment with standards and promoting digital options.Maintain correspondence registers and collaborate on reporting and exception management.Engage early with project teams for ad hoc mailings, validate processes, and ensure compliance.Lead communication projects from planning to delivery, managing budgets, risks, and stakeholder engagement.Ensure vendor solutions align with quality, cost, and risk requirements