Junior Claims Consultant

About the Role:As a Junior Claims Consultant at TAL, you will support our customers during challenging times. Your responsibilities will include:Evaluating and analysing medical evidenceDetermining policy coverageAssessing financial information to make informed decisions on claim outcomesYour work will be essential in providing empathetic and efficient service to our members when they need us most.What You'll Learn:The basics of life insurance and its different typesHow customers can obtain life insuranceThe legislation behind life insurance policies and assessment timeframesHow to assess life insurance claimsMedical terminology and conditions to assist in claim assessmentsDaily Responsibilities:Manage a portfolio of life insurance claims from start to finish with the support of our team of specialist claims expertsAssess, analyse, calculate, and finalise claims paymentsCollaborate with health and medical industry specialistsProvide exceptional customer service and ensure complianceParticipate in case conferences and peer discussionsPerks and Benefits:Professional and educational supportCompany-paid income protection and life insuranceDiscounted private health insurance plansWellbeing resources for physical, nutritional, mental, and financial healthFitness facilities and onsite gym in Sydney and MelbourneDiscounts at over 350 popular Australian storesPaid leave for community volunteering, mentoring, or fundraisingFlexible work arrangements, including work from home options (2 days a week)Paid parental leaveAccess to world-class learning and development programs