Claims Service Officer

About the Opportunity We are looking for a talented individual with the right skills and knowledge who want to join in our mission of ‘being by your side for life’ to positively impact Australians.In this role you will,  Perform claims administrative tasks in support of the Case ManagersParticipate in the development of improved procedures for the administration of claimsReceive initial notification of claims and implement action, check policy status, record on system and send claim formsAcknowledge receipt, make up claim file, attach underwriting documentation and attach applicable policy wordingArrange periodical benefit payments and payment of service provider accountsProcess claim payments following instruction from the Case ManagerCo-ordinate Surveillance, Rehabilitation and Independent Medical Examination referrals