German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office

Ready to boost your career with a leading company in premium mobility? At SIXT, we’re looking for a Customer Support Agent for SIXT Ride with fluent German and English skills, experience in customer service, and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.Customer care is our top priority. Whether by phone, email, chat, or social media – in German or English – we’re looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service? Then this opportunity is for you!WHAT WE OFFERWork-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.Employee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.Professional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.YOUR ROLETogether with the support team, act as the interface between customers and chauffeurs.Ensure high-quality standards are met and that every customer is safely transported from point A to B.Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.Make sure each booked transfer is assigned to the appropriate driver.Ensure that drivers and customers find each other – whether at a major airport, hotel, trade fair, company, or private residence – even when things get chaotic.Take care of every customer – celebrity or not.YOUR SKILLSFluency in both German and English, with excellent communication skills.Passion for customer service and a genuine interest in supporting and assisting clients.Minimum of 1 year of experience in a similar customer-facing or service-oriented role.Proficiency with MS Office tools and confidence in working with digital systems.Ability to work effectively in a remote environment, with availability for rotating shifts from Monday to Sunday.A proactive, solution-oriented mindset with a strong focus on delivering outstanding customer experiencesApply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!