Copy of German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote

Are you looking for an exciting challenge in customer service? Then you've come to the right place! We are currently looking for dedicated and communicative agents (m/f/d) for our Customer Service Team for SIXT Share in Spain! If you want to create an unforgettable experience for every customer, then you are welcome to join us on this journey into the future of mobility. We look forward to receiving your application!YOUR ROLE You will respond to all incoming customer enquiries before, during and after booking by email and telephoneYou will handle complaintsYou will collect feedback from our customers, thereby supporting the success of SIXT and contributing your suggestions for improvementYou are willing to work shifts, nights, and weekendsYOUR SKILLS You speak fluent German and very good English (level B2 or higher)You have already gained some experience in dealing with customers and excellent service is a matter of course for youYou enjoy interacting with partners and customers and have very good communication skills and empathyYou can react very quickly to new situations and have good problem analysis and problem-solving skillsYou are confident in using a PC and common software (Microsoft Office)WHAT WE OFFERWork-Life Balance. This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal lifeEmployee Benefits. Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle productsTeam Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the worldProfessional Growth. Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environmentApply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!