Administrative Officer 2 (Local Government) - Allegheny County Area Agency on AgingPrint (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4409487) ApplyAdministrative Officer 2 (Local Government) - Allegheny County Area Agency on AgingSalary$54,181.00 - $59,599.10 AnnuallyLocation Allegheny County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-77916-L0122DepartmentLocal GovernmentDivisionAN Allegheny Co AaaOpening Date03/06/2024Closing Date3/19/2024 11:59 PM EasternJob CodeL0122Position Number80012699UnionNon UnionBargaining UnitLGPay GroupLGBureau / Division Code88101102Bureau / DivisionAging ServicesWorksite Address2100 Wharton StreetCityPittsburgh, PennsylvaniaZip Code15203Contact NameChuck FoxContact Phone412.350.7601Contact [email protected]
Description
Benefits
Questions
THE POSITIONDo you enjoy a fast-paced work environment and possess strong organizational and critical thinking skills? Allegheny County Department of Human Services is seeking a hard-working, forward-thinking candidate to join the team as an Administrative Officer 2 and assist with managing the day-to-day operations at the Area Agency on Aging. If this sounds like the position for you, we invite you to apply with us today! DESCRIPTION OF WORKAs an Administrative Officer 2, you will be responsible for directing, implementing, and coordinating all administrative services aspects of the Caregiver Support Program (CSP), which includes reviewing, analyzing, and developing program policies and procedures to promote efficiency and effectiveness. You will also oversee the CSP Care Management Program provider network and respond to any issues, complaints, or appeals surrounding the CSP. This position is involved in the development, implementation, and monitoring of the CSP Annual Budget which includes completing annual additional funding requests, preparing quarterly reports, and tracking monthly spending and reimbursements. Excellent communication skills are essential, as you will be collaborating with the Area Agency on Aging Monitoring Program to monitor contract and Pennsylvania Department of Aging (PDA) regulatory compliance. You will review and analyze PDA Program Directives and interpret and communicate updates and changes to the Care Management providers.Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:
One year as an Administrative Officer 1; or
Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting or procurement; and a bachelor's degree; or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.01 AAA - The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Administrative Officer 1 for one or more years full-time?
Yes
No
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
04
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?
3 years or more
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
05
If claiming experience in the previous question, please list the employer(s) where you gained this experience AND the specific duties you performed in personnel management, budgeting, or procurement, as supported in the employment history section of your application. In order to qualify for this position, you MUST have experience in one of the following areas: personnel management, budgeting, OR procurement. If not applicable, please type N/A in the text box below.
06
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If you answer this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.
Masters degree or higher
Bachelors degree
Some coursework
None
07
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your educational background to the position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each category carefully. Determine and select which "Level of Performance" most closely represents your highest level of education. List the training source(s) from your education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the education information entered in your application or your score may be lowered.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
08
WORK BEHAVIOR 1 – Written Communication
Compiles information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures, in order to record information, respond to correspondence, or disseminate information. Creates documents for review, approval, and distribution to a variety of audiences.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience compiling information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created documents for review, approval, and distribution to a variety of audiences. I was responsible for the ENTIRE document.
B. I have experience creating PORTIONS OR SECTIONS of financial, statistical, monthly or other reports; manuals; letters; memoranda; training materials; policies; and procedures; in order to record information, respond to correspondence, or disseminate information. I created PORTIONS OR SECTIONS of documents for review, approval, and distribution to a variety of audiences. I was NOT responsible for the entire document.
C. I have successfully completed college-level coursework related to technical writing, report writing, or non-fiction writing.
D. I have NO experience or education related to this work behavior.
09
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name of the employer(s) where you gained this experience
The types of written communication you were responsible for and your level of responsibility
Your specific duties and responsibilities
10
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
11
WORK BEHAVIOR 2 - Research and Documentation
Conducts research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. Researches files and coordinates information from other personnel or sources to prepare for special projects and reports as needed.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience conducting research by gathering, analyzing, and interpreting information related to laws and how they apply to internal and external consumers. I research files and coordinate information from other personnel or sources to prepare for special projects and reports as needed. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework or training related to personnel management, purchasing, fiscal management, accounting, or property management.
E. I have NO experience or education related to this work behavior.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you conducted research by gathering, analyzing, and interpreting information
Your specific duties and responsibilities
13
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
14
WORK BEHAVIOR 3 – Analyzing Information
Reviews and analyzes documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicates findings in order to make adjustments or corrections.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience reviewing and analyzing documents including records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework or training related to data quality review or data analysis.
E. I have NO experience or education related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you analyzed information
Your specific duties and responsibilities
16
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
17
WORK BEHAVIOR 4 - Technical Assistance
Communicates verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. Utilizes customer service skills when dealing with adversarial situations.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ALL 4 of the following: Human Resources, Purchasing, Funding AND Property Management.
B. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to any 2 OR 3 of the following areas: Human Resources, Purchasing, Funding or Property Management.
C. I have experience communicating verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. I utilize customer service skills when dealing with adversarial situations. This experience was related to ANY 1 of the following areas: Human Resources, Purchasing, Funding or Property Management.
D. I have successfully completed college-level coursework related to communications, customer service, public relations, or public speaking.
E. I have NO experience or education related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas in which you provided technical assistance
Your specific duties and responsibilities
19
If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov