Produce labels for the Production floor, operating label machinery
Order and receive Heat Transfers (Bonds) from Vendors.
Interact with Vendors, forming a partnership ensuring deadlines are met, issues resolved
Manipulate art using Adobe Illustrator
Resolve / communicate deadline delays
Manage emails in a timely fashion
Provide accurate, valid and complete information by using the right methods/tools
Meet or exceed targets for email and call handling quotas
Follow communication procedures, guidelines and policies
Use telephones to reach out to internal and external customers
Cross train in all art roles and act as a backup for other team members
Qualifications
Requires a high school diploma or equivalent
1-3 years of experience in a production art or related filed
Novice level skills using Illustrator
Mac experience a plus
The candidate should have knowledge of commonly used business concepts, practices and procedures.
Candidate must be a self-starter who can rely on instructions and pre-established guidelines to perform the functions of the job independently.
Primary job functions will require the ability and confidence to exercise sound judgment to ensure excellent service standards and maintain high customer satisfaction.
Managing deadlines for Production success and customer expectation
Organize 3 rd party Vendors to deliver elements that can’t be produced in house
Overseeing the delivery of projects and adjusting as necessary to ensure they are delivered to specifications and high standards
Attention to detail to ensure all specifications are met
Problem-solving abilities to correct any challenges or inefficiencies for the best results
Decisiveness and good judgment to address pressing project matters when time is limited
Organization and time management to manage multiple tasks, sometimes for multiple projects, at once