Reference #: 2024-01265
Primary Office Location:30 Isabella Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.
Position Title: Supervisor of Mortgage Default Servicing
Business Unit: Mortgage Administration
Reports to: Manager of Default ServicingPosition Overview:
This position is primarily responsible for managing the risk associated with real estate secured loan delinquency to include collections, loss mitigation and foreclosure. The incumbent manages staff and strategically aligns staff assignments to minimize risk and to ensure expected penetration. The incumbent is responsible for ensuring compliance with all Bank, state, investor and federal guidelines and regulations refining processes and documenting procedures to ensure adherence to changing requirements.Primary Responsibilities:
Oversees and manages the activities of the department by coordinating all delinquent loans including all foreclosure and loss mitigation efforts ensuring compliance with Bank, state, federal and investor guidelines.
Reviews and executes (if applicable) all documents such as complaints, affidavits and loss mitigation agreements. Approves all expenses related to collections, foreclosure or loss mitigation.
Approves all foreclosure and legal action attorney referrals and provides bidding instructions prior to a set foreclosure sale.
Oversees account distribution, penetration and conducts monthly account reviews to ensure quality and coverage according to policies and procedures.
Manages larger complex accounts by collaborating with internal and external legal partners, engaging compliance and risk when necessary and ensuring that all legal remedies are explored to minimize financial and reputational risks associated with the handling of distressed loans.
Manages vendor relationships to ensure adherence to service level agreements including pricing.
Oversees and provides approval of all loss mitigation cases such as repayment plan, forbearance, modification, deed in lieu or short-sale.
Prepares all replacement requisition requests with proper justification, conducts interviews and annual reviews and assists in preparing department budget.
Manages all investor reports related to default servicing (FHLB, GSE, MI, HAMP, etc.). Manages the expense reimbursement function with all GSE's including balancing the GSE expense GL on a monthly basis.
Creates, updates and maintains policies and procedures and ensures proper staff training to ensure compliance and understanding.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
5
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in collections, foreclosure, loss mitigation, default servicing of GSE, FHLB and investor loans for reporting, conveyance, reimbursements etc. and CFPB default servicing requirements.
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/AIt is the policy of F.N.B. Corporation and its affiliates not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, or because he or she is an individual with a disability or disabled veteran, Armed Forces service metal veteran, recently separated veteran, or active duty wartime or campaign badge veteran. F.N.B. Corporation and its affiliates provide all applicants and employees a discrimination and harassment free workplace. Please Visit following page for important legal disclosures and information: https://www.fnb-online.com/disclosures