Reference #: 55988
Associate, Production Services Application Support Analyst IAt BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.We're seeking a future team member for the role of Associate, Production Services Application Support Analyst I to join our Engineering team. This role is located in Pittsburgh, PA - HYBRID.In this role, you'll make an impact in the following ways:Assists in maintaining support procedures and documentation. Eyes on glass monitoring and issue escalation
Monitors applications and respond to incidents
Perform routine health checks and validations after changes or significant incidents
Follows defined procedures for routine, low priority incident resolution.
Escalate to second level application or infrastructure support for new or high priority incidents.
Contributes to the achievement of team objectivesTo be successful in this role, we're seeking the following:Bachelor's degree in computer science or a related discipline or equivalent work experience required
0-1 years of experience required; related internship experience is a plus
Soft Skills desired: Communication, Adaptability, Intellectual Curiosity, Self-initiative, Teamwork, Time Management, Critical Thinking, Creative Problem Solving, Collaboration Skills, Learning Mindset, Open-mindednessAt BNY, our culture speaks for itself. Here's a few of our awards:America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.