Reference #: 190228
Job Details
Remote TypeFully RemotePosition TypeFull TimeEducation Level4 Year DegreeSalary Range$60,000.00 - $70,000.00 Base+Commission/yearTravel PercentageMinimalJob ShiftAnyJob CategorySalesDescriptionAccount Manager
WHAT WE SEEK
The Account Manager is an inside sales position serving as a key member of our collaborative sales team and helps execute sales campaigns by qualifying leads, closing sales and providing high-quality sales and customer support in small and Mid size districts. The Account Manager develops, grows and retains strategic, long-term partnerships with new clients. This position works within a select geographic group of clients and prospective clients to promote the Carnegie Learning products/services and represents Carnegie Learning by identifying business opportunities consistent with the company's strategic objectives. The Account Manager also works closely with the Account Executive and colleagues in all departments throughout the company. This position reports to the VP of Account Management
An AM's success is measured through:
Overall territory performance
Individual revenue/quota targets based on named accounts within a specific territory
Individual goals as part of the company's annual Make Us Better process
Assigned accounts, revenue/quota targets, activity metrics and collaboration with the Account Executive.
This person will need to work PST/MST HoursWHAT YOUR DAY WILL LOOK LIKE
Qualify opportunities and schedule presentations through discovery calls and product demonstrations.
Achieve weekly, monthly, and yearly metrics relating to customer outreach, new business opportunity generation, presentations scheduled, renewals, and other sales-related targets.
Utilize Salesforce, and HighSpot to conduct account research, communication and quoting
Develop strong relationships with current customers and continually provide status updates and value adds to ensure renewal.
Attend product training and develop an understanding of all of our product offerings.
Implement and execute sales projects and campaign activities, as needed.
Escalate appropriate issues to a specialist(s) or supervisor(s) when necessary.
Maintain product & system knowledge of SFDC, HighSpot, Oracle, and other sales tools.
Create, organize, schedule, host, and deliver (in some cases) quarterly status and data meetings for all customers.
Communicate with Account Executives and other departments to problem solve, troubleshoot, facilitate, coordinate and collaborate on sales-related activities.
Performs other duties as assigned or apparent to ensure business and sales success, which may include, but are not limited to:
Sampling requests
Quoting/ cost proposals
Narrative proposal development for existing customer upsells and new business over 100K
Coordination of sales presentations and or training with Sales Enablement, Customer Success or Professional LearningWHAT SHOULD BE IN YOUR BOOKBAG
Bachelor's degree in Business preferred
Two (2) or more years experience in a similar role
Excellent oral and written communication and customer service skills through a variety of media and audiences
SalesForce.com experience preferred
Must thrive in a fast-paced, results-oriented, and collaborative environment
Must be able, and willing, to pivot and prioritize tasks depending on territory needs
Ability to think critically and considering all areas involved when problem-solving, regardless of the size of the problem or issue
Efficient at time management and setting priorities
Proficiency with computers and programs, including, but not limited to, Microsoft Office Suite
WHAT GIVES US PURPOSE
Others teach what; we teach why. For over 25 years, Carnegie Learning has developed solutions that help students achieve Aha moments and set them up for long-term learning success. We're driven to find new, better ways to support teacher and reach more students, so we put our leading cognitive science research and real-world insights into solutions for how students think, learn, and do their best. This is a key part of our commitment to helping teachers spark student curiosity. As a Carnegie Learning team member, you'll work alongside a team of passionate individuals dedicated to making a real difference in the lives of students and educators.
WHAT WE PROVIDE
Holistic Wellbeing
An inclusive range of Health Insurance options, including a premium-free plan
Short-Term and Long-Term Disability Insurance at no cost to you
Access to Headspace at Work with no added cost, empowering you to enhance your mental health
Fostering Joy
Flexible work arrangements with our Work From Anywhere Policy
Your Time, Your Way - paid time off that you can use as you see fit to recharge and nurture your personal life
Empowering Parenthood
Paid Parental Leave
Reduced working hours on full pay for soon-to-be and new parents
Free access to CL products for employees and their children
A Place for Connection
Quarterly Wellness Incentives
Monthly employee activities + recognition program
9 Employee Resource Groups
WHAT W BELIEVEWE RESPECT AND CELEBRATE THE UNIQUE ATTRIBUTES, CHARACTERISTICS AND PERSPECTIVES THAT MAKE EACH PERSON WHO THEY ARE. WE ALSO BELIEVE THAT BRINGING DIVERSE INDIVIDUALS TOGETHER ALLOWS US TO COLLECTIVELY AND MORE EFFECTIVELY ADDRESS THE ISSUES THAT FACE OUR BUSINESS AND INDUSTRY. CARNEGIE LEARNING IS AN EQUAL OPPORTUNITY EMPLOYER.