Reference #: 5000968689006
Mobile Crisis Certified Peer SpecialistPOSITION SUMMARY: The Certified Peer Specialist provides outreach to individuals receiving crisis supports and, following assessment/intervention by the Mobile Crisis Specialist and the medical professional, assists individuals by providing appropriate resources with the goal that the individual sees the crises in the context of a larger story of hope. The CPS plays an integral role in the interdisciplinary team including but not limited to providing a rapid response to community crises using a trauma-informed approach, assessment, crisis stabilization planning, social determinants of health screening and referrals, community engagement, and linking individuals to other services to meet their immediate and long-term needs.
DUTIES AND RESPONSIBILITIES:
Drawing on one's common experience as a peer, provide persons in recovery with peer counseling and support to validate their experiences, provide guidance, and encourage them to take responsibility and actively participate in their own recovery
Assist in the development of Wellness Recovery Action Plan (WRAP); ensure immediate changes are made in plans as a person in recovery's needs change; model and support families, and advocate for individuals' rights and preferences
Serve as a mentor to persons in recovery to promote hope, empowerment, and community integration; model and promote the skills required for employment
Participate in staff organizational meetings and treatment planning review meetings by offering their perspective on the progress of individuals in the program
Document individuals' progress in the individual's medical record according to established methods, procedures and guidelines per regulatory standards
Provide expertise and consultation, from a recovery person's perspective to the entire CPS team concerning experiences of symptoms of mental illness, the effects and side-effects of medications, responses to and preferences of treatment, and experiences of recovery
Collaborate with the team to promote a culture where individuals' experiences and preferences are recognized, understood, and respected and self-determination and decision-making are maximized and supported
Help persons in recovery and other CPS team members, in individual and group discussions, identify understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self-stigma and stigma within the team
Collaborate with the CPS team to ensure the protection of rights in order to help persons in recovery to improve their knowledge of their rights and grievance or complaint procedures by way of interaction and discussions with individuals
Increase awareness of, and support participation in, self-help programs, advocacy organizations and the use of natural supports to promote recovery by engaging individuals in discussion and engaging clinical staff and outside resources, as needed
Assist in the provision of ongoing assessment of persons in recovery and response to treatment by suggesting appropriate changes in the recovery action plan to ensure that services respond to individuals' desires and needs
Maintain a flexible work schedule and availability, including some weekend and evening hours, in order to meet individuals' needs and schedules
Support and coach (if needed) the individual in finding and maintaining a safe and affordable place to live by using the internet, linking to agencies for housing resources
Teach money-management skills (e.g. budgeting and paying bills) and coach individuals in accessing financial services (e.g., professional financial counseling, emergency loan services)
Support and coach (if needed) individuals in effectively engaging a personal primary care physician, dentist, and other medical specialists by using the internet, contacting providers, going with individuals to their doctor's appointments to advocate for the individual
Support and coach (if needed) the individual in seeking employment by searching the internet and making contact with appropriate job searching agencies and companies
Organize and lead individual and group social and recreational activities to help persons in recovery structure their time, increase social experiences, and provide opportunities to practice social skills
Pursue training and development opportunities that serve to ensure quality service provision and maintain CPS certification through the Pennsylvania Certification Board.
Adhere to the Certified Peer Specialist Code of Ethics/Conduct
Perform cardiopulmonary resuscitation (CPR), and safe crisis intervention using agency-trained protocols
Perform other duties as assigned
IMMEDIATE SUPERVISOR: Clinical Supervisor
DIRECT REPORTS: None
CONTACTS: Persons in recovery and their families, Elwyn staff, general public, funding sources, program evaluation personnel, related professional agencies/social service agencies, physicians/medical personnel, community mental health centers and hospitals, advocacy groups, employers, and community resource liaisons.
EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
High School diploma or GED, bachelor's degree in human services related field preferred
Current CPS certification through the Pennsylvania Certification Board
Must possess the unique skill set as a person in recovery to extend knowledge to individuals served. Must be comfortable sharing his/her struggles with wellness with their supervisors as it relates to performing the assigned job duties so that appropriate and necessary accommodations can be made to assist them in maintaining their wellness
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Must be able to perform CPR and crisis intervention using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated basic experience with Microsoft Office applications, including Word, and Outlook
Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.
Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written