Position Title:Business ManagerSupervisor:General ManagerDepartment:Management/OfficeShift:Mon-Fri 9:00AM-5PMSalary Range:$60,000 - $75,000Position Summary:The River Park House Business Manager is responsible for overseeing and coordinating daily operations of the RPH management office, ensuring efficiency and productivity. The Business Manager's primary duties include human resources, legal and financial oversight, rules and regulations, resident relations, customer service, Council activities, and compliance. This role involves managing finances, assisting in overall building management, and implementing process improvements. Strong leadership, financial acumen, and problem-solving skills are essential for success in this dynamic position.Responsibilities/DutiesEst. % TimeBusiness Operations
Hiring, terminations, disciplinary measures
Payroll and benefits administration
Accounts payables & receivables
Credit card reimbursement & employee purchase reimbursement
Contact for Association's attorney
Update and maintain corporate policies and regulating documents
Vacation coverage for General Manager and Office Manager
Address escalated matters that may ensue during normal operations
General inquiries/phones/email
60%Building Operations
Investigations and notices for violations of RPH Rules and Regulations
Investigate, settle and document complaints, disturbances and violations
Oversee income-producing commercial areas of building
Assist in maintaining city & state compliance standards
Interface with Association's management company
Prepare ancillary documents for Association's audit (management company to send to auditor)
Respond to requests from financial auditors as needed
Assist in overall operation of building
25%Council Business
Assist in preparation of Council election materials
Interface with Council members
Attend open and closed Council and Budget meetings as needed
10%Other duties and responsibilities as assigned5%Preferred Qualifications:
Bachelor's degree in business or related field
3 to 5 years of related work experience
Prior supervisory experience
Strong organizational skills
Excellent interpersonal communication skills
Excellent conflict resolution skills
Ability to work collaboratively as well as independently
Demonstrate attention to detail and a proactive work style
Solution oriented with a high sense of quality, attention to detail, accuracy, efficiency, and meeting tight deadlines
Superior multi-tasking skills
Ability to provide high-level customer service
Manage workflow amid shifting priorities in a high-traffic, fast-paced environment
Ability to navigate through ambiguity and problem solve effectively and efficiently
Demonstrate appreciation and support for diversity, inclusion and belonging among a diverse range of employees
Submission of cover letter and resume including references required for consideration.Phila BST