Reference #: 5000981543706
Adult Case Manager, Crisis Intervention and Stabilization TeamPOSITION SUMMARY:The Case Manager assists individuals with obtaining access to, and coordinating health care, behavioral health treatment, social services, advocacy, educational programs, recreational programs, and community resources. The Case Manager also identifies and monitors the need for services tailored to the individual and delivered in the community and explores available resources.DUTIES AND RESPONSIBILITIES:
Work in partnership with the treatment team, with participation from natural supports, in the development of the resiliency plan (the intake assessment, functional behavior assessment (FBA)) and evaluation(s) which includes the identification of health care, behavioral health treatment, social services, advocacy, educational, recreational, and community resources to prevent further escalation/decompensation of the individual; link and coordinate services for the individual based on the resiliency plan objectives
Follow up with the appropriate organizations such as healthcare, behavioral health, and social services agencies, with activities including but not limited to in person interactions, and email communications to make sure that services and resources are in place for the individual that were identified during the development of the resiliency plan
Provide updates, regarding client goals and the client's overall well-being, to the interagency team during meetings and service planning, sharing the resources that have been found for the families, identifying any additional family needs to ensure continuity of care and overall natural support system stability
Follow up and/or obtain any documentation that is missing or needs updating for the file to include the caseload chart, intake assessment, FBA, evaluation, authorization packet, and progress notes based on regulatory standards with the Department of Behavioral Health and Disability Services (DBHIDS) and Community Behavioral Health (CBH) to ensure program compliance
Assist the individual to prevent the need for restrictive, acute care services by continuing to monitor services, including but not limited to meeting with the individual for periodic check-ins, and connecting them with additional resources in the community, as needed, to make sure the needs of the individual are met
Perform cardiopulmonary resuscitation (CPR), restrictive procedures and manual restraints using agency-trained protocols
Perform other duties as assignedIMMEDIATE SUPERVISOR: Clinical Supervisor, Crisis Intervention and Stabilization TeamDIRECT REPORTS:NoneCONTACTS:Elwyn staff, parent/family/guardian, Managed Care Organizations (MCOs) and funding agencies, child welfare and other state and federal agencies, physicians/medical personnel, community members, specialists, and consultantsEDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:
Bachelors' degree or above in a behavioral health or related human service field
Experience working directly in behavioral health preferred
Knowledge of MCOs is a plus
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform cardiopulmonary resuscitation (CPR), and restrictive procedures and manual restraints using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated computer proficiency, especially with Microsoft Office Suite (Microsoft Word, Excel, PowerPoint and Outlook)
Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving recordPHYSICAL DEMANDS/ENVIRONMENTAL PROFILE:See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.Throughout, Philadelphia, Pennsylvania 19104
Full-timeElwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/DisabilityWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.