IT Delivery Manager - 1162554300
DESCRIPTION/RESPONSIBILITIES:
Timken Power Systems' has a current opening at their headquarters in King of Prussia, PA for anIT DeliveryManager. This position is responsible for directing, planning and coordinating the Timken Power Systems organization's information system and related activities. The incumbent will determine the organization's IT goals/objectives based on the overall feedback of the business as well as develop, implement and manage the organization's plan, workflows and recommend the appropriate technological needs to meet the overall business's IT objective.Essential Responsibilities:
Provide direction and strategy for technical solutions within Infrastructure & Operations
Ensure a stable IT environment to meet a 99.9% up time requirement for all systems and applications
Lead projects and programs that drive IT service delivery, quality, and reliability
Communicate and collaborate with Timken corporate IT leadership
Work with Timken corporate IT security to ensure the safety and security of the organization's network and electronic IP
Ensure adherence and proper documentation for all auditing requirements
Stay current with new technologies and look for ways to strategically implement them within the organization when needed
Oversee and manage plant/manufacturing IT rationalization program and cost controls
Work in conjunction with Accounting, Finance, Operations, Sales/Marketing and other core departments
Determine short and long term training needs for self and direct reports
Manage vendor relationships and associated service management agreementsKey Attributes:
Experience with a wide array of IT technologies such as Epicor, Oracle, Web, client/server, network, telecommunication, storage, high availability, disaster recovery, asset management, software distribution and help desk services
Ability to lead a team of analysts and specialists that exist locally and virtually
Demonstrated understanding of IT operations best practices, including performance measurement, capacity planning, and all aspects of operational processes
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence
Well developed vendor negotiation and contract management skills
Solid financial management skills in the areas of budget, cost control and cost reduction measures
Proven project management and organization skillsBasic Qualifications:
Bachelor's degree in computer science, information technology or related field
Minimum of 10years of technical design/support, end user services experience, 12years preferred
Minimum of 2years of IT managementexperience, 5years preferred
Proficient at multitasking and prioritization for both self and direct report
Strong customer service mentality
Strong written/ verbal communication skillsAll qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.Nearest Major Market: Philadelphia
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