Job Details

ID #51769724
Estado Pennsylvania
Ciudad Harrisburg
Full-time
Salario USD TBD TBD
Fuente Marriott
Showed 2024-05-24
Fecha 2024-05-24
Fecha tope 2024-07-23
Categoría Etcétera
Crear un currículum vítae
Aplica ya

FLEX Installation Coordinator, Project & Deployments

Pennsylvania, Harrisburg, 17101 Harrisburg USA
Aplica ya

Job Number 24090195Job Category AdministrativeLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementThis is a temporary position.Manages and provide technology deployment services for managed, franchised and above property locations in the US and Canada. Initial primary assignment will have the candidate responsible for project coordination of Property Management Systems infrastructure replacements and upgrades for US and Canada. Influences various stakeholders across the enterprise to ensure that the needs of the organization are met in the functionality and deployment of initiatives. Models aspects of a project planning framework to ensure the functionality, deployment and support needs are well documented, communicated and met through high-profile initiatives. Accountable for services being created and delivered in accordance with service level agreements, department’s internal criteria and with high customer satisfaction. Facilitates the successful execution of all deployment activities for assigned projects. Liaises with peers with the US/CAN technology team and broader global technology and operations organizations as required. Manages vendor responsibilities when applicable. Occasional travel may be required.CANDIDATE PROFILERequired Experience & Education

Undergraduate degree or equivalent combination of education, technical training, or work/military experience

1+ years’ experience managing technical and/or technical implementation/deployment projects that include software and hardware upgrades

3+ years’ experience/proficiency with Microsoft Office Suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Skype, Visio, Teams)

Ability to travel occasionally

Availability to work outside of traditional business hours to facilitate project events as needed

Preferred Qualifications and Experience

Working knowledge (back-end) of Opera PMS

Strong business acumen and understanding of hotel operations and processes

Experience with agile concepts

Experience in developing effective business relationships with peers, stakeholders, and other leaders

Experience in managing a project team, including problem identification/resolution, negotiation, and conflict management skills

Working knowledge of Marriott Information Technology standards

Experience in change control processes

Strong organizational, written, and verbal communication and presentation skills

Candidate Attributes:

Input to strategic planning and thought leadership

Excellent listening and documentation skills

Solid organizational and analytical skills for planning, coordinating and monitoring implementations

Ability to identify and recommend approaches to address risks in a positive manner

Effective presentation and public speaking skills

Negotiate issues resolution with key stakeholders, including senior leaders

Ability to consistently negotiate a “win-win” outcome

Ability to work independently with minimal supervision

CORE WORK ACTIVITIESLeadership

Represents the stakeholders’ technical and operational interests in the development and design, functionality, deployment and support of initiative

Aligns and partners with project teams and change management forums to contribute to the overall messaging. Functions as a key resource in managing change for US & Canada stakeholders

Communicates and leads change management efforts for stakeholders in support of technology initiatives

Serves as the liaison across disciplines as needed for successful project deployment and operations.

Participates in beta and pilot processes, evaluating the product capabilities against functional requirements, operational and technology standards

Reviews and improves implementation methods to reduce project costs and increase effectiveness without jeopardizing objectives

Collaborates with designated business, brand and operations representatives to ensure systems are evaluated, and operations are ready to receive new technology and upgrades.

Managing Execution/Building Relationships

Identifies deployment opportunities and partners with various teams to evaluate and implement solutions.

Manages the deployment plan and schedule for software, bug fixes and hardware upgrades

Establishes a communication plan for various stakeholder groups and properties; sets meaningful expectations.

Assesses hotel infrastructure and hardware to inform deployment and support needs

Serves as an escalation point-of-contact for the Continent teams and is a liaison between business sponsor, IT and hotel stakeholders and provides recommendations for remediation.

Sets priorities and communicates needs with US & Canada IT Leadership, and Corp IT teams. Evaluates and forecasts deployment project needs and engages resources as appropriate.

Driving for Results

Participates in functional and technical requirement management processes to ensure stakeholder needs are met; aligns with stakeholders and project team to accomplish stated goals.

Consults with property and regional leadership on needs in support of their business processes and represents solutions to meet the business need.

Develops/refines execution framework for project delivery, aligned with overall continent goals and objectives, creates success metrics.

Functions as an influencer and negotiator to provide a technical and operational perspective to inform needs with a cost/benefits understanding.

Leads large project from inception to completion with a keen focus on managing budget, timeline and scope

Business Functional Goals

Consolidates and prioritizes open issues, action items and requirements

Identifies and prioritizes areas of focus, including functionality, operations, deployment and support

Provides capital and operational budget guidance to hotels

Influences and leverages initiative funding to focus effort on continent valued deliverables

Provides status reports and communicates effectively across the organization broadly on design, deployment and support needs

Establishes metrics and tracking process to identify and manage business and financial risks

Identifies and leverages best practices and repeatable deployment processes to share with stakeholders

Partners with business sponsors, change management and communications teams

Identifies pre-deployment opportunities and collaborates with the appropriate teams to package and implement solutions

Performs other duties, as assigned to meet business needs

Salary Range (based on compa-ratio to accommodate all pay zones)Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.The application deadline for this position is 1 day after the date of this posting, 5/22/24.International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Aplica ya Suscribir Reportar trabajo