Work ScheduleStandard (Mon-Fri)Environmental ConditionsOffice, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. For more information, please visit www.thermofisher.com.The Sr. Director, North America Distribution Operations is responsible for providing a high-quality service offering to a multi-division customer base via multi-site distribution network consisting of fifteen (15) core locations. This is accomplished through leadership and support of internal operating standards that drive efficiency, employee satisfaction, regulatory compliance, and the desired return.Distribution Center profile includes a broad product offering, hazardous / non-hazardous materials and ambient / temperature-controlled products in a “pick and pack” environment.Key Responsibilities:
Leads a network of distribution facilities and respective Site Leaders to ensure facilities continuously improve the execution of the planned activities.
Collaborates with key business partners to identify and set operational performance standards and goals. Including Safety, Quality, Service and Cost.
Leads teams in the development, implementation, and maintenance of an effective operations distribution strategy. This includes a focus on customer satisfaction and controlling costs through efficiency gains. The role takes knowledgeable risks; re-engineers processes that support the customer and cost structure; drives quality processes that lead to continuous improvements.
Creates and maintains a budget, assuring the target objectives are achieved within planned expenses. Functions as the Gatekeeper, from the perspective of expense, service, quality, and profitability. Monitors, reports, and controls all expenses and asset lines to ensure plans and targets are achieved. Uses matrix to positively affect performance.
Ensures leaders develop, deploys, and maintain a safety plan for all facilities and maintain 100% compliance with EH&S training programs.
Partner with the Commercial sales organization to onboard new customers and assist with account issues.
Support all regulatory (i.e. FDA, Med Device, VAWD, DOT, IATA, etc.) and certified operating (i.e. cGDP, ISO, etc.) compliance
Minimum Requirements/Qualifications:
Bachelor’s Degree in Supply Chain, Operations Management, Business Administration or a related field or equivalent experience can be considered.
At least 10 years of dynamic distribution, operations, or logistics experience. 5+ years of experience in a multi-site distribution environment. Must have led multiple sites and/or had “big box” experience leading a facility of 400K ft or larger.
Has end-to-end supply chain proficiency including, but not limited to, forecasting, planning, logistics, fulfillment, level flow, supplier management, customer collaboration, and final mile delivery.
Experience in the 3 phases of the lifecycle of a distribution center: stabilized a facility, optimized (increased the key performance metrics), and implemented innovation (improved the process flow to improve cost, quality, and service).
Ability to travel 50% of the time.
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.