Resort Experience Host

At VI Resorts by Westgate, the Resort Experience Host brings energy and creativity to every guest moment. You lead fun activities for kids and adults, run exciting events, and create a warm, family-friendly vibe. You manage supplies, track participation, and help grow programs—all while keeping safety and service top-notch. Plus, you assist at the front desk with check-ins and guest support. With local know-how, a can-do attitude, and teamwork, you help make every stay unforgettable.As a Resort Experience Host, you will:Plan and conduct engaging activities for adults and children, ensuring a fun and inclusive experience.Facilitate interactive games and participate in all scheduled resort special events.Propose new activity ideas to enhance program variety and guest satisfaction.Acquire, organize, and maintain supplies needed for activities and functions.Monitor and document guest participation through daily activity logs.Enforce safety rules and procedures during all guest-facing activities.Maintain and track departmental budget to ensure cost-effective operations.Guest Engagement and Local ExpertiseProvide guests with recommendations and information about local attractions.Demonstrate motivation, ambition, and a commitment to high-performance service.Collaborate effectively with team members and operate independently when needed.Perform additional tasks within the Activities Department as assigned.Front Desk Support (as needed)Answer phones and courtesy calls professionally and courteously.Assist with guest registration, including check-in/out, key distribution, and reservation confirmations.Share VI program information and confirm bookings upon request.Maintain and update the service request database, dispatching tasks to relevant departments.Follow up to confirm completion of guest service requests across maintenance and housekeeping teams.Support other Front Desk functions as directed.Note: Duties are specific to this resort location and may vary slightly based on operational needs.