Service Coordinator
Pettit Staffing is seeking several Customer Service Coordinators for temporary to hire opportunities. There is a full comprehensive benefit package with 401k match upon direct hire. Construction or Manufacturing knowledge a plus.
Gotta love the phone and have a passion to provide excellent customer service to all those wonderful technicians in the field.
Background in construction, tools, technical, or computers is a plus.
40-50 wpm/ MsWord/Excel – This position may require a background check and drug test.
Position Summary:
This position is responsible for scheduling of installations, service and delivery and sales appointments. You will work with sales team, technicians and customers by phone and email. With the help of the service manager, you will schedule technicians, collect and prepare necessary paperwork, determine equipment needs and availability while controlling the work to improve productivity.
Duties and Responsibilities:
Coordinates, monitors and improves field service activities for technicians
Schedule and administer all deliveries, service and maintenance activities
Resolve all issues to ensure efficiency and reduce downtime, such as:
· Order and maintain all parts, materials and supplies inventories
· Track all service, maintenance and inventory utilizing route management software
HOW TO APPLY; send resume to this posting
Pettit Staffing is an EOE