Join Our Team
Are you passionate about cars and thrive in a customer-focused environment? We're dedicated to providing exceptional service and building a strong community around our brand. We're looking for a friendly and knowledgeable Quick Lane and Tire Center Service Advisor to join our growing team and help us achieve this vision.
Key Responsibilities:
Customer Service: Provide excellent service via phone, email, text, and in-person interactions. zin this role, you'll communicate the service repair process to customers and advise them of their options from begining to end.
Customer Interaction: Greeting customers, listening to their concerns, and understanding their vehicle's service needs.
Service Recommendations: Advising customers on recommended maintenance and repairs, explaining the work required and associated costs
Repair Order Creation: DealerTrack experience is not needed but appreciated.Creating accurate and detailed repair orders that outline the services to be performed
Qualifications:
Experience: Minimum of 1 year in auto parts and dealership experience. Experience with DealerTrack and Ford is preferred.
Skills: Customer Service skills and an industrious attitude are essential.
Knowledge: Ability to manage appointments, create repair orders, and track service progress.
Benefits:
Comprehensive Health Coverage: Health Insurance, Vision, and Dental plans to keep you and your family healthy.
Financial Security: 401K plan to help you save for the future.
Voluntary Benefits: An excellent menu of voluntary benefits to choose from, tailoring to your personal needs.
Compensation: Highly competitive in the Portland Metro region ranging from $4,000 to $10,000/month.
Why Join Us?
Quick Lane offers opportunities for career advancement, including roles in service management or other areas of the Ford dealership network. We believe in creating a welcoming and supportive environment for both our customers and our team members. Our commitment to the local community and our passion for excellence drive everything we do. As part of the team, you’ll play a crucial role in helping us deliver on this promise.
Ready to be part of a team that values your expertise and dedication? Apply today and take the first step towards a rewarding career.
Respond with your resume or message for our management team today!
We can't wait to welcome you to our family!