We are an acupuncture and Chinese medicine health care practice seeking a Front Office Receptionist to join our team. Our clinic is successful because we are committed to making people feel better and that is evident in every interaction throughout our practice. If you are a person who easily puts smiles on people’s faces and you have an appreciation for what it means to be healthy; then please continue reading the job description and qualifications.
RESPONSIBILITIES:
Front office reception, customer service, scheduling
Management and organization of clinic paperwork, medical claims, charts and patient files
Patient outreach including reminder calls and rescheduling in accordance with clinic procedures
Accounts Receivable - payments, balances, invoicing
Claims billing management- reporting, monitoring, filing and follow up with insurance companies
Process insurance EOBs and payments
Verification and tracking of insurance coverage, benefits, authorizations and patient plan of care
Maintain appropriate control, security and privacy of records in accordance with HIPAA guidelines, policies, regulations, and laws.
Clean and stock rooms
Maintain clinic laundry, cleanliness and professional appearance of the clinic
Improve clinic systems and operational effectiveness
QUALIFICATIONS:
Strong communication skills, written and verbal
Medical billing experience
Excellent customer service skills
Proficient with Mac OS and technically savvy
Excellent organizational and problem solving skills
REQUIREMENTS: (Education, Training & Experience)
High school diploma required
1 -2 years of clerical or medical office support activities preferred
Medical practice terminology and experience preferred
Background check is a prerequisite and a final stage of hiring process
Must have strong references and pertinent work history
Professional appearance and dress required at all times
This is a part-time / hourly position.
To apply, please respond with a cover letter detailing your training, education and experience as they relate to the duties, responsibilities and minimum requirements of the position, along with your resume with three professional references included. All resumes will be reviewed upon receipt. Position is open until filled.