Busy local print shop looking for a team member to help them grow.
- $20.00-$23.00 per hour DOE
- 35- 40 hours per week
- Monday through Friday, Day Shift, 9 am to 5pm
- Paid Benefits of Medical, Dental, Sick Pay, Vacation Pay, Holiday Pay Included
Who We Are:
Bear Printing is a local print shop specializing in real estate marketing materials throughout the Northwest and beyond. We are looking for a reliable, friendly, self-motivated person to assist customers with questions regarding their orders both in person and via phone/email as well as to help customers facilitate new orders online using our design system.
Who You Are:
We are looking for someone with outstanding customer service skills and a great phone presence.
Responsibilities:
Duties will include but will not be limited to:
- Greet Customers In Person
- Answer Phone Calls
- Check Voicemails
- Provide Information on Products and Services to Customers
- Teach Customers to use our Online Print System
- Recommend Best Solution/Options
- Assist Customers Picking Up Orders
- Accept Customer Payments Accurately and Efficiently
- General Office Duties: Phones, Voicemail, Data Entry, etc.
- Other Duties as Assigned
Essential Experience and skills (must-haves):
- Prior Customer Service Experience, Preferably in a High Touch Industry
- Reliable Attendance and Professional Appearance
- Be Self Motivated and Team Oriented with a Friendly and Out-going Personality
- Ability to Communicate with Customers via Phone and in Person
- Be Detail Oriented with the Ability to Multi-task in a Fast Paced Environment
- Excellent Written and Verbal Communication Skills, as well as Basic Math Skills
- Excellent Listening Skills
- Excellent Prioritization and Organization Skills
- Ability to Maintain Calm While Dealing with Multiple Customers/Situations
- Understand how to Probe and Resolve Customer Issues
- PC Platform (Common Programs) and Web Proficient
- Canva familiarity a plus
Compensation:
We offer a friendly, challenging, long-term/steady work opportunity with a fixed weekday schedule and weekends off. Fully Paid Medical, Vision and Dental Benefits. Unpaid Disability benefits available. Fully Paid Vacation (40 hours) and Sick Time (40 hours). Retirement Contribution available. Desks are spacious and social distanced.
To be considered for a spot on our team email your resume in a word or pdf format.
We look forward to hearing from you.