Job Title: Funeral Home Administrator
Company: Clearstone Memorial Partners
Location: Medford, Oregon
About Us: Memory Gardens Mortuary is a reputable funeral home dedicated to providing compassionate and dignified services to families during their time of need. With a commitment to professionalism and empathy, we strive to support our clients with personalized and respectful funeral arrangements.
Position Overview: We are seeking a compassionate and organized Funeral Home Administrator to join our team. The ideal candidate will be responsible for managing the administrative operations of the funeral home, ensuring smooth and efficient processes, and providing exceptional customer service to grieving families.
Responsibilities:
1. Client Services: Coordinate with families to make funeral arrangements, including selecting caskets, urns, floral arrangements, and other funeral products and services.
2. Documentation: Manage all paperwork related to funeral arrangements, including contracts, permits, and legal documents.
3. Communications: Serve as the primary point of contact for families, answering inquiries, providing information, and offering support with empathy and compassion.
4. Scheduling: Coordinate schedules for funeral services, visitations, and staff assignments.
5. Facility Management: Oversee the maintenance and cleanliness of the funeral home facility, ensuring a comfortable and welcoming environment for clients and visitors.
6. Financial Management: Handle billing, invoicing, and payment processing for funeral services, maintaining accurate records of financial transactions.
7. Team Coordination: Work closely with funeral directors, embalmers, and other staff members to ensure seamless coordination of services.
8. Compliance: Ensure compliance with all relevant regulations and guidelines governing funeral home operations.
Qualifications:
1. Previous experience in funeral home administration or a related field is preferred.
2. Excellent organizational and multitasking abilities.
3. Strong interpersonal and communication skills, with a compassionate and empathetic demeanor.
4. Attention to detail and accuracy in paperwork and documentation.
5. Ability to work sensitively with grieving families and maintain professionalism in emotional situations.
6. Proficiency in computer skills, including MS Office and funeral home management software (experience with specific software preferred but not required).
7. Willingness to work flexible hours, including evenings and weekends, as needed.
Benefits:
Competitive salary commensurate with experience.
Health insurance and other benefits package.
Opportunities for professional development and advancement within the company.
A supportive and compassionate work environment.
If you are a dedicated professional with a passion for helping families during difficult times, we encourage you to apply for the position of Funeral Home Administrator at [email protected] Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you.