Our team is expanding, and we are looking for a compassionate, organized, and professional Treatment Coordinator to join our practice. If you are passionate about patient care and enjoy helping patients navigate their treatment journey, we’d love to have you on our team!
Job Description:
As a Treatment Coordinator, you will be a key player in ensuring our patients understand their treatment plans and are guided through each step of their dental care journey. You will work closely with our doctors, hygienists, and administrative team to communicate treatment options, answer patient questions, and manage treatment schedules. The ideal candidate will be compassionate, organized, and committed to delivering an outstanding patient experience.
Responsibilities:
Patient Communication: Review and explain treatment plans to patients, addressing any questions or concerns regarding their care and financial options.
Scheduling: Coordinate and schedule treatment appointments, ensuring that the office maintains an efficient workflow. Work closely w/labs coordinating appointments and referring offices.
Treatment Planning: Work with the dental team to help design and communicate customized treatment plans tailored to each patient’s needs.
Follow-up & Coordination: Ensure patients follow through with recommended treatment plans by following up, confirming appointments, and helping with any post-treatment care.
Patient Advocacy: Act as a liaison between patients and the dental team to ensure a seamless patient experience and positive outcomes.
Customer Service: Provide exceptional customer service, maintaining a positive and supportive environment for patients.
Documentation: Maintain accurate and up-to-date patient records, treatment notes, and insurance information.
Qualifications:
Proven experience in a dental office is a must as a Treatment Coordinator, Dental Assistant, or in a similar role.
Strong knowledge of dental procedures, treatment plans, and insurance policies.
Excellent communication skills, with the ability to explain complex procedures in an easy-to-understand manner.
Exceptional organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Friendly and professional demeanor with a patient-focused approach.
Familiarity with dental software (Eaglesoft) is preferred.
High school diploma or equivalent; dental assisting or office management certifications are a plus.
Why Join Us?
Competitive Salary based on experience.
Comprehensive Benefits Package: Health insurance, paid time off, retirement plans, etc.
Professional Development: Opportunities for training and career advancement.
Supportive Team Environment: Work with a collaborative and friendly dental team committed to patient care.
Work-Life Balance: We believe in creating a balance between work and personal life.
How to Apply: If you are ready to be a part of a growing dental practice and help guide patients through their treatment journeys, please email your resume and cover letter highlighting your experience and passion for patient care.