The Program Manager will be a part of a group that oversees Bank and Issuing Risk Solutions. This extends from increasing the success of existing products and owning the delivery of new products and features for the company. In this role, the Program Manager will be responsible for the management, organization and implementation along with the necessary stakeholder communications and review of all aspects of the deployment of small to large-scale initiatives to successfully deliver.Essential Functions: Responsible for the commercialization and delivery of product features for the issuer products business unitWork closely with Product Managers, Technical Product Managers and stakeholders to ensure that the program objectives and product initiatives, deliverables, and benefits are documented and achievedEstablish standardized procedures, version controls and documentation requirements in partnership with the Documentation EngineerCommunicate clearly and regularly with Product Managers, Marketing, Documentation and Technology, Implementation, Support, and occasional with external customersProvide leadership and project direction to others within the groupProject definition – including assumptions, risks, constraints and stakeholder identificationScope management – including change management and control, deliverables tracking and reportingIssue and risk management – including identification, mitigation and escalation of issuesInternal relationship management – including collaboration and timely internal communicationsProject performance metrics – establishment, monitoring and reportingParticipate in technical and business status reviewsCreate coordinated delivery schedule Competencies:Possess a unique blend of business and be technically savvy, a big-picture vision, and the drive to make that vision a realityAbility to partner with many cross-functional team members, analyze the market and understand problems to influence delivery of new product solutionsStrong project management and problem-solving skills with a demonstrated ability to establish, maintain, and deepen partnerships with stakeholdersExperience in Go-to-Market activities, including sales collateral creation, client communication and supporting pilotsStrategic, well-organized individual that pays attention to detailsAbility to take initiative and work independently or within a groupDrive results and successfully handle multiple priorities against tight deadlinesExcellent verbal and written communication skillsTraining and presentation skillsProblem analysis and assessmentDecision making, planning and organizing, work and time managementDelegation of authority and responsibilityInformation gathering and monitoringInitiative, integrity, adaptabilityTeamwork and collaborationThis is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.