Service Account Coordinator

Job DescriptionNexmos Design is seeking a detail-oriented and client-focused Service Account Coordinator to join our operations team in Columbus, OH. In this role, you will serve as a key liaison between clients and internal teams to ensure service requests, timelines, and deliverables are met with precision. The ideal candidate is highly organized, has strong communication skills, and thrives in a dynamic, collaborative environment.Key ResponsibilitiesServe as the primary point of contact for assigned client accountsCoordinate service delivery schedules and ensure all commitments are metTrack ongoing project progress, deliverables, and client communicationsCollaborate with design and operations teams to resolve client inquiries efficientlyPrepare service reports, update CRM records, and ensure documentation accuracyProactively identify opportunities to improve client experience and internal workflow