Job Description
We are seeking a detail-oriented and customer-focused Service Account Coordinator to manage and support our client accounts. The ideal candidate will serve as a primary point of contact for clients, ensuring smooth communication, timely project updates, and exceptional service delivery. This role requires excellent organizational skills, problem-solving abilities, and a commitment to client satisfaction.ResponsibilitiesServe as the primary liaison between clients and internal teamsManage service requests, project timelines, and deliverablesMaintain accurate account records and documentationMonitor client satisfaction and address concerns proactivelyCoordinate with cross-functional teams to ensure projects meet quality standardsPrepare reports and provide account updates to managementAssist in developing strategies to enhance client relationships and retention