Customer Support Assistant

Job DescriptionAs a Customer Support Assistant, you will be the first point of contact for our customers, offering timely and professional assistance. Your role will involve resolving inquiries, processing requests, and ensuring a seamless experience for all clients.ResponsibilitiesRespond to customer inquiries via phone, email, and chatAssist in processing orders, returns, and product inquiriesProvide accurate information on products and servicesTroubleshoot and resolve customer issues with empathy and professionalismMaintain and update customer records in our databaseCollaborate with other departments to ensure customer satisfaction