Client Account Representative

Job DescriptionWe are currently seeking a Client Account Representative to join our team in Raleigh, NC. This role is ideal for individuals who are passionate about client service, detail-oriented, and eager to play a key role in ensuring long-term client satisfaction and account growth.ResponsibilitiesServe as the main point of contact for assigned client accountsMaintain strong relationships with existing clients through regular updates and supportIdentify client needs and provide tailored solutions to ensure continued satisfactionCollaborate with internal departments to ensure the delivery of services aligns with client expectationsMonitor client account performance and provide detailed reports and recommendationsResolve client issues promptly and professionallySupport onboarding and training for new clients when needed